Refund Policy

Refund Policy

This policy will help the customers understand how we handle refunds.

When an initial deposit is paid by the client towards project, it is termed as clients acceptance for the services and invoice amount raised by the company. Due to any reason if the client backs up or cancels the project and requests for refunds then refunds will be processed according to the refunds policy.

Refund Policy:

Full amount is not refunded whatever the reason may be. Company will analyse the amount of time & man hours spent on the project till date, calculate the fee and will refund the excess amount. If the company fee is more than the amount paid by the client, then client is liable to pay the balance amount.

For any concerns please email us at info@maiva.co.uk

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